SPEAKERS

Jean-Pascal Amblat
Head Manager Owned Channels & CRM, Air France Digital Marketing

JP joined Air France’s Digital Marketing team in 2022 as Head Manager of Owned Channels & CRM. In this role, he leads a team of 12 professionals focused on building data-driven connections and relationships with customers and prospects. His mandate is to drive revenue and position CRM as a core pillar of the brand’s broader strategy.In previous roles, JP demonstrated a strong ability to translate customer insights into meaningful programs. He launched Flying Blue Family, an initiative enabling members to share miles and access rewards more easily. He also created Flying Blue Running, a program designed to connect loyalty members with their passion for the sport.

Laura Atkins
Co-Founder, Word to the Wise

Word to the Wise co-founder Laura Atkins is a speaker, educator, writer, and email specialist. She is passionate about demystifying email in general and deliverability in particular. Over the past 25 years, she has helped a wide range of clients, including small startups, retail chains, major social media companies, email service providers, and government agencies, develop better relationships through effective email strategies

Scott Cohen
CEO, Inbox Army

Scott Cohen is CEO of InboxArmy, a full-service email marketing and lifecycle marketing agency. He’s also an award-winning email marketing veteran with 20 years of experience as a brand-side marketer and agency executive who has worked with both small and enterprise companies alike across multiple industries. He’s pressed the “Send” a few thousand too many times, has the scars to prove it, and loves to talk about email.

Raymond Dijkxhoorn
Founder and CEO, SURBL

Raymond Dijkxhoorn is the CEO and a founding member of SURBL, a company specializing in providing reputation data through near real-time feeds. This data is used to secure various digital communications, including email, SMS, and web access, and helps protect against malicious activities such as phishing and spam. He has over 25 years of experience in high-tech engineering, particularly in ISP (Internet Service Provider) and ESP (Email Service Provider) technology and implementation architecture.In addition to his role at SURBL, Dijkxhoorn is a founding member and CTO of EHAWK, a platform focusing on fraud and abuse prevention, and he owns Prolocation, a Dutch ISP. His extensive experience in the industry makes him a well-regarded figure in cybersecurity, known for his contributions to enhancing internet safety and security protocols

Steven Harroun
Vice President, Compliance and Enforcement, CRTC

Steven was appointed Vice-President, Compliance and Enforcement at the CRTC in November 2016. He is responsible for the enforcement of the Unsolicited Telecommunication Rules, Canada’s Anti-Spam Legislation, and the Voter Contact Registry.As the Vice-President, Compliance and Enforcement, Steven’s leadership approach is to promote compliance with the applicable legislation and regulations through education and outreach and, when necessary, encourage and enforce compliance through both traditional and innovative approaches.Steven joined Canada’s converged communications regulator in 2002 and has developed his expertise in both broadcasting and telecommunications through various positions of increasing responsibility. As Director General, Strategic Policy from 2012-2016, Steven led the development and implementation of key Commission policies, including the Wireless Code of Conduct, Video Relay Service, and Broadband Performance Measurement, through his leadership of the Social and Consumer Policy, Network Technology and Strategic Policy and International Affairs teams.Steven began his federal public service career in 1999 with the Canada Revenue Agency, following several years in the private sector.

Hank Hoffmeier
Director of Operations, Kickbox

Hank is an author, speaker, podcast host and Director of Operations at Kickbox, a Ziff Davis Company. With a passion for all things digital and social, combined with more than 25 years of experience in sales and marketing, he has been dubbed the Digital Marketing Infotainer because he makes marketing fun and successful.

Derek Lackey, CIPM
Managing Director, Newport Thomson

Derek is the Managing Director of Newport Thomson, a data protection and privacy advisory firm in Toronto, specializing in CASL, PIPEDA, GDPR, ePrivacy, and CCPA/CPRA compliance. As Chairman of the Response Marketing Association, Derek leverages over 30 years of marketing and advertising experience to help clients achieve compliance with minimal disruption. He authored “CASL Compliance: A Marketer’s Guide to Email Marketing to Canadians” and advocates for practical, feasible compliance solutions.

Active in the privacy community, Derek chairs the Guidance Committee of the Canadian Advisory Council – GDPR, co-chairs the IAPP Toronto Chapter (2020/2021), and participates in several committees, including ISO 31700 and the Data Governance Standardization Collaborative. Educated in Marketing at the University of Toronto, Derek has led his ad agency to success, handling brands like Air Canada Vacations, Canon, and The Salvation Army, with seven out of nine becoming top in their categories in Canada.

Tom Mairs
Co-Founder @ Kumo Corp

Tom has over thirty years of experience in technology as a leader, consultant, administrator, and Customer Success expert, with the last 17 years spent in the email infrastructure industry. Tom has led global teams responsible for the sales and support of multiple MTA and cloud email infrastructure products and is passionate about customer success.

Matthew Vernhout
Founder Canadian Email Summit, Principal Email Advisor, Email Industries

Matthew Vernhout, known online as @emailkarma, is the Principal Email Advisor at Email Industries, where he brings his extensive expertise in email marketing, deliverability, and privacy advocacy. A respected figure in the digital marketing world, Matthew serves as the chairperson of the ANA’s Email Experience Council and holds a Director-at-Large/Secretary with the Coalition Against Unsolicited Commercial Email (CAUCE). He is also the Communications Chair for the AuthIndicators Working Group (BIMI Group), and founder of the Canadian Email Summit.

With a reputation as a thought leader, Matthew was recognized as the 2019 EEC Thought Leader of the Year and is a Certified International Privacy Professional (Canada) (CIPP/C). He frequently speaks at global email marketing and technology conferences, sharing insights from his celebrated blog, EmailKarma.net. Notably, in 2010, EmailKarma was recognized as one of the top 40 marketing blogs in Canada, underscoring Matthew’s influence and expertise in the marketing community.

Lindsay Wilton
Director, Customer Operations, Dyspatch

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